PRIVACY POLICY

Effective Date: 01/01/2025

At Birdie Pro Care, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing address, service address, and payment information (processed securely through Stripe).

  • Service Details: Information related to your selected services (trash bin cleaning, golf club detailing, golf cart cleaning), frequency, and preferences.

  • Device & Usage Info: IP address, browser type, operating system, and website usage analytics (if applicable).

2. How We Use Your Information

We use your information to:

  • Schedule and provide mobile cleaning services

  • Process payments securely

  • Communicate with you about appointments, confirmations, and updates

  • Improve our service offerings and website experience

  • Comply with legal obligations and resolve disputes

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only in these circumstances:

  • Payment Processing: Through trusted third-party platforms like Stripe

  • Legal Requirements: If required to comply with law enforcement or regulatory authorities

  • Service Providers: With vendors who help us operate the business (e.g., scheduling software, communication platforms)

All third-party partners are required to keep your data confidential and secure.

4. Data Security

We use industry-standard security protocols to protect your personal data, including encrypted payment processing via Stripe and secured access to customer information. While no system is 100% secure, we strive to safeguard your data at all times.

5. Your Choices and Rights

You can:

  • Request access to or correction of your personal data

  • Unsubscribe from communications at any time

  • Request that we delete your personal information (unless legally required to retain it)

Contact us at birdieprocare@outlook.com for data requests or questions.

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

7. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised effective date. Continued use of our services indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact our customer care center at:

Birdieprocare@outlook.com

772-773-7140